Policies
» Warranty Policies

In the event that any product manufactured by Orillia Precast Concrete Limited is found to be defective, we will replace the product in question under the same conditions under which was originally purchased, for a period of one year from the date of sale. The replacement of the product, exclusive of labour costs involved or any other consequential damages shall be the limit of liability to Orillia Precast Concrete Limited. Items not manufactured by Orillia Precast Concrete Limited will be subject to the individual manufacturer’s warranty.
» Shipping Policies

Products are typically shipped on Orillia Precast Concrete’s own delivery trucks. Some items have the delivery cost included in the price, while others will have a delivery or drop off charge added. Please contact our office to determine the delivery rate. Our truck driver has the authority to refuse to enter a site, offload a unit, or attempt any operation that he feels would endanger himself, our equipment or the customer. Movement of Orillia Precast Concrete vehicles beyond the public roadway shall be at the risk of the purchaser. Orillia Precast Concrete Limited shall not be responsible for costs incurred by the delay of delivery, or breakdown of our equipment.


» Return/Exchange Policies

Items may be returned for refund or exchange within 45 days, provided it is in original condition and was not a special order or custom made unit. A copy of the receipt is required and a 20% restocking charge will apply to refunds. Products picked up by our truck for refund will be charged additional delivery.



» Privacy Policies

Orillia Precast will never sell your customer information, including your e-mail address. Only appropriate personnel will view your information in regards to your requests or account. Your information will only be used for contacting you for professional purposes.

 

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1979 S. Sparrow Lake Rd.
Severn Bridge,
Ontario, POE 1NO
Phone
:
(705) 689-8428
FAX
:
(705) 689-1565
E-mail
:
info@orilliaprecast.com
Website
:
www.orilliaprecast.com
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